For any software-related inquiries or to request a quotation, please contact us at info@eduwings.in or via the provided phone number on the website.
Our team will respond to your query within 2 working days.
2. Quotation and Work Order Details
To initiate a project, kindly send a detailed request to info@eduwings.in Based on your requirements, a quotation will be provided.
The work order must be issued by the client. If unavailable, you may use our work order format.
Requirements must be clearly outlined at the time of the work order. Any additional requests must be communicated via email or phone.
3. Project Completion Timeline
Projects will be completed within a maximum of 15 days, depending on the complexity and scope of the requirements.
4. Payment Terms
New Development:
50% advance payment upon project initiation.
Remaining 50% payment upon project handover after the final review.
Renewals:
For renewal services (e.g., domain renewal, hosting, maintenance), 100% upfront payment is required. Services will only be restored after payment is received.
5. Non-Renewal Consequences
Services will be suspended if renewal payments are not made before expiration.
We will not be responsible for data loss or third-party attacks due to non-renewal.
6. Development and Hosting
Development will be conducted on a demo link, and the client will review progress there.
The website will be hosted on the domain after full payment is completed.
7. Intellectual Property
All intellectual property rights for the software and related content are owned by Eduwings.
Unauthorized use, distribution, or reverse engineering is prohibited.
8. Customer Responsibilities
Clients are responsible for all content hosted on their website. Objectionable or unauthorized content may result in service suspension or termination.
9. Maintenance and Upgrades
During the free maintenance period, any additional changes beyond the original scope will incur additional charges.
Upgrades are provided at the Company’s discretion and apply only to the specific software edition purchased
10. Service Support
For complaints or support, email us at info@eduwings.in If no response is received within 24 hours, you may contact us via phone.
11. Termination
Services may be terminated if the client fails to comply with these terms. All copies of the software must then be destroyed.
12. Liability and Warranties
The software is provided “as-is” without warranties of any kind. The company is not liable for damages, data loss, or business interruptions.
13. Legal Compliance
Clients must comply with applicable laws while using the software.
Suggested Additional Terms for IRP Software Websites:
User Training:
A training session will be provided post-software installation to help users understand the features and functionalities.
Data Security:
We implement industry-standard security measures; however, we are not liable for data breaches caused by third-party attacks.
Service Downtime:
We are not responsible for service downtimes caused by server maintenance or unforeseen circumstances.
Customization:
Additional customization requests will be subject to extra charges, based on the scope of work.
Cancellation Policy:
Once the work order is issued and payments are made, cancellations are not allowed.
